Returns & Exchanges

At Hestia, we want you to be completely satisfied with your beauty ritual, which is why we offer a 30-day return policy for most unused and unopened products. If your selection isn't the perfect fit for your skin, our dedicated support team is here to assist with a seamless exchange or refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing